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ご利用案内

User Guide

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1.Enter reservation/advance check-in information

To ensure a smooth check-in on the day, a pre-check-in URL will be sent to you via email or SMS shortly after making your reservation. We apologize for the inconvenience, but we appreciate your cooperation in filling out the form by the day of the event.

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2.Receive PIN etc.

The day before your stay, you will receive an email/SMS with the PIN number required to enter the building and the check-in code required for check-in.

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3.Admission/Check-in (on the day)

Enter the PIN code at the electronic lock at the entrance to enter the hotel. Then, check in using the tablet device at the reception desk.

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4.Enter the room

Touch the orange color device and enter the same PIN as the entrance to open your room.

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5.Check out

There are no procedures required to check out.
There are no keys, so you can leave whenever you like.

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Caution

No smokingThe entire building is non-smoking.

No smoking

The entire building is non-smoking.

MealNo meals will be provided.
Please refer to the information of surrounding stores when completing your order.

Meal

No meals will be provided.
Please refer to the information of surrounding stores when completing your order.

Check-in/outCheck-in 15:00-24:00
Check-out 10:00

Check-in/out

Check-in 15:00-24:00
Check-out 10:00

Cancellation policy
The following cancellation policy applies

7 days ago ~20%

3 days ago~50%

The day before/on the day100%

FAQ

Q

Can I use Sagawa Express' same-day delivery service?

A

I'm sorry. Same-day cycling services are not available. WAKKA same-day flights are available.

Q

Is it possible to have a manned check-in?

A

In principle, it will be unmanned. If you absolutely need it, please contact us.

Q

Is early check-in and late check-out possible?

A

I'm sorry. Both are not allowed.

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